Refund & Cancellation Policy
Last Updated: October 2026
This Refund & Cancellation Policy explains the general approach of Admission Panda regarding cancellations and refunds for paid services, where applicable.
Admission Panda may provide education information, guidance and other services through its website. The applicable cancellation and refund conditions may depend on the specific service selected.
1. Applicability
This policy applies only to services for which a payment or service fee is applicable.
Free information, college listings, course information, examination information and other freely accessible website content are not subject to a refund.
2. Cancellation Requests
If a paid service is eligible for cancellation, the cancellation request should be submitted as soon as possible.
Cancellation eligibility may depend on:
The type of service purchased
Whether the service has already been started
Whether the service has already been delivered
The terms communicated at the time of purchase
3. Refund Eligibility
Where a refund is applicable, the amount and eligibility will depend on the specific service and its applicable terms.
A refund may not be available where:
A service has already been fully delivered
A service has already been substantially performed
Third-party charges have already been incurred
The applicable service terms specifically exclude cancellation or refund
Any service-specific refund conditions communicated before purchase will apply.
4. Refund Processing
Where an approved refund is applicable, the refund will generally be processed through the applicable payment method or according to the payment provider's procedures.
The time taken for the refunded amount to appear in the customer's account may depend on the payment provider or financial institution.
5. Non-Refundable Charges
Certain charges may be non-refundable where they relate to services that have already been provided or third-party costs that cannot be reversed.
Any such conditions should be communicated to the customer before purchase where applicable.
6. Admission and Application Payments
Admission Panda does not control fees or payment policies imposed by colleges, universities, examination authorities or other third parties.
Payments made directly to a college, university, examination authority or another third-party organization are governed by that organization's own refund and cancellation policies.
Users should review those policies before making a payment.
7. Contact Us
For questions regarding a payment, cancellation or refund, contact us:
Email: info@admissionpanda.co.in
Phone: +91 74114 69018
Location: Bangalore, Karnataka, India
Please include relevant payment or service details when contacting us. Do not send passwords, card PINs, CVVs or other sensitive financial credentials.
8. Changes to This Policy
Admission Panda may update this Refund & Cancellation Policy from time to time.
Any updated version will be published on this page with a revised Last Updated date.
Important
Before publishing this page, replace the generic refund language with your actual commercial policy if Admission Panda currently sells paid services.
For example, if you have:
counselling packages,
paid admission assistance,
application services,
consultation fees, or
online payments,
we should create the policy around your actual payment/refund rules, rather than inventing conditions.